Question 1

SCOPE

Accepted Answer

This Privacy Policy (“Privacy Policy”) describes how Eclipse Creations , (“Eclipse Creations,” “we,” “us”) collects, uses, processes and shares your personal information (sometimes referred to as “PI”) and other information when you use our US-based website (the “Site”) or mobile app (the “App”) (sometimes collectively referred to as the “Sites”), visit or make a purchase in our US-based stores (the “Stores”), visit or talk to us on our US-targeted social media pages (“Social Media”), participate in a sweepstakes or contest open to US residents (“Prize Promotions”), contact our customer service agents (“Customer Service”), open our ads, receive or open our e-mails or text messages, or otherwise interact or communicate with us related to any of these services (sometimes collectively referred to as the “Services”).
Throughout this Privacy Policy, we refer to the PI we collect from you, about you, or which may be associated with you, interchangeably without any geographic or legal distinctions. (Please note the subsections below addressing specific jurisdictions and any additional rights that you may have, or any additional requirements that we may have, under the laws of those jurisdictions (see California Privacy Rights, Supplement for European and UK Users, and Nevada Consumers). By using the Services from wherever in the world you are located, you consent to our data practices set forth herein (and, if applicable in any particular cases, to any other privacy notice provided at the point of collection, which collection notice will prevail if different from this general Privacy Policy). Unless otherwise noted, your use of our Sites is also subject to our Terms of Use.
Simply put, your PI is important to us. We take commercially reasonable steps to secure it, and aim to use it responsibly and transparently. If you have any privacy questions or concerns, or need reasonable accommodations to enable disability access, you can always contact us at eclipsecreations831@gmail.com (mailto:eclipsecreations831@gmail.com?subject=Privacy Policy Questions)or at 831-275-5446,(tel:8312755446) our general Customer Service Number.

Question 2

INFORMATION WE COLLECT

Accepted Answer

In this section we disclose details about the information we collect from and about you in connection with the Services. Please note that if you are accessing our Services from the European Economic Area (Member States of the European Union together with Iceland, Norway , and Liechtenstein), including from the UK after Brexit (an “EEA User”), the level of disclosure set forth below meets the standards of the European Data Protection Regulation (Regulation (EU) 2016/679 (“GDPR”).
 
Information Collected Directly from You.
 
We collect personal information and other data from you when you submit it to us or a third party acting on our behalf. The information collected directly from you depends upon how you use the Services. For example:
 • When you create an account, we collect your e-mail address, username and password. If you provide it to us, we may also collect additional information from you, including your name, birthday (day and month), physical address, zip code/post code, phone number (home or mobile), gender and/or user image.
 • If you make a purchase on our Sites and your shipping address is in the US, we will collect your order-related information, including your billing and shipping address (“Transaction Info”). We will also ask that you provide your payment information (credit card, debit card, or other payment method) at the point of purchase, but Eclipse Creations does not itself collect that information. Instead, that information is passed on to our payment processors, or if you use any third party payment services, directly to them.
 • When you return or exchange products, we may also collect Transaction Info.
 • If you join our marketing e-mail list, we will collect your e-mail address, and when we send marketing e-mails to you, we (or our vendors working on our behalf) will collect information such as your reaction to our marketing, whether you open or share our e-mails, how long you engage with them, and whether you click the links in the e-mails.
 • If you are a resident of the US and join our promotional text messaging program, we will collect your mobile phone number. Only residents of the US are eligible to participate in promotional text messaging programs.
 • Our occasional referral programs may enable you to send communications to friends and family, in which case we will collect PI from you about you and about your friend or family member. If you choose to participate in these programs, we rely on you to only send these communications to people who have given you permission to do so. The recipients’ PI that you provide will be used to facilitate the communication, and your contact information and message may also be included in the communication.
 • When you contact our Customer Service agents by e-mail, chat, phone, Social Media or via contact forms we provide for that purpose, we will collect (and you expressly consent to our doing so) any personal details and other content that you provide to us, which may include, without limitation, your name, e-mail address, postal address, IP address, geolocation data, and if you contact us via Social Media, your social media handle, your profile photo and any other publicly available information.
 • If you participate in a Prize Promotion, we may collect and process your name, social media handle, address, e-mail address, phone number, image, photograph, voice, statements, and/or other information, such as the prize you have won.
 • If you are on our App and search by UPC code or voice search, we will access your device camera and microphone, with your permission. If you wish to update your permissions, you may do so in the “Settings” options on your device.
Information Collected from Other Sources.
 
We may receive information about you from third parties, including, without limitation, from your friends or family members who invite you participate in our referral programs, from our CRM (customer relationship management) and other vendor(s) and business partners, such as our data, marketing, personalization, performance, deep linking, or analytics service providers, advertising networks we work with, credit bureaus, fraud prevention service providers, mailing list providers, fulfillment partners, and/or shipping carriers.
 
We may also obtain information about you when you log in through a third-party social network or authentication service, such as Facebook or Google. These services will authenticate your identity (so that you do not have to register for an account on our Site or App separately). When you log-in via their services, you will be re-directed to their websites for log-in and they will then share with us your user ID, profile URL, profile picture, name and e-mail address so that (i) we can identify you and so that (ii) your account on their platforms will be connected to our Services. Such platforms may furthermore provide you the option to share certain PI with us, in which case we may receive further information (such as your address book). Your username and profile picture may be visible to all other Eclipse Creations users, regardless of whether they are your “friends.”
 
When you interact with us through a social media site or third-party service, such as when you like, follow, or share Eclipse Creations content on Facebook, Twitter, Instagram or other sites, we may receive information from the social network, including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Services. If you make a comment or post other content on our Social Media pages, please be aware that you are providing information directly to the social media network subject to their Privacy Policy and terms of use. As with other third party sites, we have no control over and are not responsible for their own data and privacy practices.
 
We may combine information we receive from other sources with information we have collected directly from you.
 
Information Automatically Collected when You Use our Services.
 
In addition to information that you or other parties provide us, “cookies” and other tracking technologies (sometimes generically referred to as “Cookies”) enable us and third parties to collect certain information from you passively when you use our Services. What information is collected depends on how you use our Services, and includes:
 • domain name visited
 • your browser type and version
 • your operating system
 • the web pages and other content you view
 • the links you click on
 • your IP address
 • the length of time you spend interacting with the Services
 • the referring URL
 • the device type from where you access our Sites
 • the advertising ID and other unique identifiers associated with your device
 • the screen resolution of your device
 • the manufacturer of the device you use to access our Services
 • the exit page
 • your language preferences
 • what devices you use to access the Services
 • your mobile device ID
 • your device name and model
 • your mobile operating system, type, name, and version
 • the App version
 • geolocation data, such as inferred and precise location; provided, however, that we will collect precise location information from your mobile device only if you enable that feature; nevertheless, even if you elect not to enable that feature we may be able to determine location by other means such as when you use wi-fi in our Stores. Turning off device location tracking does not affect the processing of the data that has been collected before the feature has been disabled.
We and third parties offer you ways to limit Cookies. Click here to find out more about what Cookies are, what kind of Cookies we use and what choices you have regarding Cookies.

Question 3

HOW WE USE YOUR INFORMATION

Accepted Answer

Our use of your PI, including location information when applicable, is limited to the following purposes, subject to applicable law, unless otherwise disclosed at the point of collection or otherwise consented by you:
 • To provide Services to you (including to fulfill your orders)
 • To communicate with you through e-mail, text messaging, push notifications, cloud-enabled voice services or other means and devices regarding your account, your purchases (including, without limitation, delivery or shipping-related information), your returns, or your other uses of our Services, including, for example, to send you product updates and availability of previously out-of-stock items
 • To respond to your inquiries, resolve your problems and concerns, and for other Customer Service purposes, including, without limitation, for business purposes such as record keeping, quality assurance, training purposes and to improve our Customer Service operations
 • To distinguish you from other users of our Sites
 • To measure traffic and the effectiveness/success of our ad campaigns and other Services (including those offered through third parties, including our online targeted advertising and offline promotional campaigns)
 • To offer you location customization; for example, our store finder feature may access and use information about your device location (such as based on IP address or GPS, as applicable), or your account information, to suggest appropriate store locations; moreover our content may be personalized based on various information pieces we may have about you to try to provide you with more location-relevant content
 • To offer you personalized search capability, recommendations, instructions, or help on our Sites and on third party sites
 • To assist us in advertising our Services on third party websites, mobile apps, and other online services, and provide you with a better, more personalized experience when you visit our Sites or when we send you marketing communications, or when we otherwise display our content to you on our Sites or on third party sites, or when you otherwise interact with any of our Services
 • To customize your experience when you engage with us and to tailor ads and other content to you while you use our Services or when you navigate across the Internet or interact with us across devices
 • To better understand how you and others access and use our Services, both on an aggregated and individualized basis, and to conduct further analysis such as identify usage trends and identify target groups, with the goal of continuously improving our Services and enhancing your experience when engaging with us across our Services
 • If you have asked us to send you marketing e-mails (or, if you are a US resident, marketing text messages) about our current or upcoming promotional offers or new products or other information we think may be of interest to you, to send you such marketing communications
 • To send you promotional mailers by regular (post) mail
 • For research, product development, Services enhancement, and analytics purposes
 • To build (and/or have others build on our behalf) custom audiences or look-alike audiences that will help us better tailor our ad campaigns and other outreach communications to you, subject to territorial, platform and other limitations where applicable
 • To administer our customer loyalty programs
 • To administer our customer referral programs
 • To execute and promote our Prize Promotions
 • To manage Cookies and allow you to manage your Cookie preferences
 • To administer surveys and questionnaires for market research or member satisfaction purposes
 • To comply with legal obligations, as part of our general business operations, and for other business administration purposes
 • To manage the security of the data in our possession and where we believe necessary, to investigate, prevent or take action regarding illegal activities, suspected fraud, cyber security threats, situations involving potential threats to your safety or the safety of any other person or violations of our Terms of Use or this Privacy Policy, or to bring or defend legal claims
 • To debug or repair errors in our systems
 • To facilitate arrangements we have with business partners
 • For other purposes as permitted by applicable law and not inconsistent with this Privacy Policy or any other express statement we make at the point of collection of the PI

Question 4

DISCLOSURE OF INFORMATION

Accepted Answer

Subject to applicable law, this Privacy Policy, and any other applicable notices at the point of collection, we may share, or you may yourself share via our Services, your PI, and other information, in connection with our operation of our business, and more specifically as follows:
 • Companies providing services on our behalf. We may share your PI with third-party vendors that perform services on our behalf, as needed to carry out their work for us, which may include delivering your orders, providing Customer Service, providing marketing and advertising services to us, conducting security audits, providing accounting or legal services, administering our Prize Promotions, providing web hosting, payment processing services or fraud prevention services, assessing or measuring the performance and functioning of our Sites, providing analytics or providing any other services that we need to operate our business.
 • Third party ad networks. We use third party ad networks and other advertising services providers and intermediaries to develop information to enable personalized advertising content for you, to display our ads to you on third party websites and apps you visit, and to measure the effectiveness of those ads. These third parties may place Cookies on your device if you use our Services. Our shared use of your information with these parties helps us tailor ads to your interests. Other parties’ use of Cookies are governed by each applicable company’s specific Privacy Policy. If you would like to learn more about how we and our third party partners use Cookies and how to manage your settings and choices, click here.
 • Payment service providers. We may use third-party payment service providers to process payments made through the Services. If you wish to make a payment in connection with your use of the Services, your PI will be collected by such a third-party payment service provider and not by us, and thus will be subject to the third party’s Privacy Policy rather than this Privacy Policy.
 • Corporate transactions. If we are, or under consideration to be, acquired by, merged with, or invested in by another company, or if our assets are, or may be under consideration to be, transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise (each, a “Corporate Transaction”), we may transfer your PI in connection therewith. As part of Corporate Transactions, we may also share certain of your PI with lenders, auditors, and third party legal and financial advisors.
 • In the context of legal processes. We may disclose your PI to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
 • To protect us and others. We may disclose your PI when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the rights, property or personal safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation, arbitration or government agency investigation in which we are involved.
 • General public and other Site or App users. Your user name and any information, including, without limitation, reviews, comments, and text will be available to, and searchable by, all users of our Sites if you post such content there.
 • Non-PI. We may share aggregate, anonymized, or de-identified information, and other non-PI, about you with affiliated and non-affiliated entities for marketing, advertising, research and other purposes. This Privacy Policy is not intended to limit our disclosure of non-PI, which we reserve the right to disclose and otherwise share as permitted by applicable law.

Question 5

COOKIES AND OTHER TRACKING TECHNOLOGIES

Accepted Answer

We, our service providers and third parties automatically collect certain types of usage information when you use our Services or otherwise engage with us. We, and they, collect this information through a variety of Cookies, including traditional cookies, web beacons, pixel tags, Flash cookies, embedded scripts, location-identifying technologies, SDKs or similar technologies now or hereafter developed. To the extent required by applicable law, we ask you to provide your consent to the use of Cookies. You can avoid certain Cookies by not consenting to their use or if you already provided your consent, by subsequently withdrawing it. To learn more, manage your Cookies preferences and see a complete list of the Cookies we use, go to the Cookie Preference Center. To learn more general information about how to exercise your preferences regarding Cookies through your browser or device settings, go to the Additional Privacy Rights and Choices; Managing Preferences section of this Privacy Policy. Please note that blocking or disabling Cookies may negatively impact your experience using our Sites, as some of the features may not work properly or as intended.
 
What Are Cookies?
 
 • Cookies. The traditional cookies are small text files which are placed on your device (such as computer or smart phone) when you visit our Services. Cookies store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie has been placed, as well as information about the age of the cookie and a random alphanumeric identifier, the so-called cookie-ID. They help to recognize the device and make any pre-settings immediately available.
 • Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons or pixel tags), in connection with our Services to, among other things, track the activities of our Site and App users, help us manage content, and compile statistics about usage of the Sites. We and our third party service providers also use clear GIFs in HTML e-mails sent to you, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded. If you are an EEA User and sign up to receive marketing e-mails, you acknowledge and agree to the uses set forth above. If you are an EEA User and you do not agree to our use of pixel tags in marketing e-mails, please do not sign up to receive marketing e-mails from us.
 • Embedded scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your computer or device from our web server or a third-party service provider, is active only while you are connected to the applicable Services, and is deactivated or deleted thereafter.
 • SDKs. SDKs are blocks of code that may be installed in our App and that come from third party companies with which we work. SDKs helps us understand how you interact with our App and collect certain information about the device and network you use to access our App, such as the advertising identifier associated with your device and information about how you interact with our App.
 • Location-identifying technologies. GPS (global positioning systems) software, geo-filtering and other location-aware technologies locate you (sometimes precisely), or make assumptions about your location, for purposes such as verifying your location and delivering or restricting content (including ads) based on your location. If you have enabled GPS or use other location-based features on your device while using the Services, your device location may be tracked by us and third parties.
 • Device recognition technologies. These technologies, which include application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household).
 • In-app tracking methods. There are a variety of tracking technologies that may be included in mobile applications, and these are not browser-based like traditional cookies and cannot be controlled by browser settings. Some use device identifier, or other identifiers such as “Ad IDs” to associate app user activity to a particular app and to track user activity across apps and/or devices.
Cookie Categories and Purposes
 
We categorize the Cookies we use in connection with our Services in four general categories as follows:
 • Strictly Necessary Cookies let you navigate our Sites and use essential features such as access to the shopping cart and tools to pay for your purchase or enhance your security. We use Strictly Necessary Cookies to identify you as being logged in to the Sites and to authenticate you. Strictly Necessary Cookies are required to ensure that the products that you add to your shopping cart are kept there while you are shopping, and that the data that you enter during the ordering process is retained, to allow you to proceed with the payment of your order. These Cookies are persistent and allow for session to session browsing. You may not opt out of Strictly Necessary Cookies, because if you disable these Cookies we can't guarantee how the Sites or the security on the Sites will perform during your visit or subsequent visits.
 • Performance Cookies may be placed on your device by us (or others) to collect analytics, statistical and other information about how you and others use our Sites (e.g. which pages you visit, when you open or read the communications we send you, which of our ads you interact with on our Sites or other websites or access points where our ads may appear, if you receive any error messages, how many users have viewed a product, etc.).
 • Functionality Cookies may be placed on your device by us (or others) and are used to improve your visit to our Sites by providing you the personalized or enhanced features that you have selected or by remembering certain settings you have chosen (e.g., language preferences, the country from where you are visiting, if you have engaged with a particular component or list on the Sites so that it won’t repeat, show you when you're logged in to the Sites, etc.). If you disable these Cookies, we will not be able to retain your preferences or selected settings for your next visit.
 • Targeting or Advertising Cookies are used to track your visit to our Sites or other interaction with our Services, as well as your interaction with other websites, applications or online services (including social media) and the pages you visited and links you followed. This allows us and others to display targeted ads to you, improve their delivery, measure the success of our ad campaigns and see when, whether and for how long you interact with our Services. We may also use these Cookies to limit the number of times you see the same ad.

Question 6

CALIFORNIA PRIVACY RIGHTS

Accepted Answer

This section provides specific information for California consumers, as required under California privacy laws, including the California Consumer Privacy Act as amended, and its implementing regulations (“CCPA”). The CCPA requires that we provide certain information to California consumers about how we handle their PI, and their rights in that regard. Under the CCPA, “PI” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device or household, including the categories identified in the chart below to the extent they identify, relate to, describe, are capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer, device or household, subject to certain exceptions (e.g., publicly available information is not PI).
 
Consistent with the CCPA, this notice, and the rights described, do not apply in calendar year 2020 to job applicants, current or former employees, contractors, or persons interacting with us in their capacity as a representative of a business.
 
This notice reflects our good faith understanding of the law and our data practices as of the Effective Date, but as of that date, the CCPA’s implementing regulations are not yet final and there remain differing interpretations of the law. Accordingly, we may from time-to-time update information in this and other notices regarding our data practices and your rights, modify our methods for responding to your requests, and/or supplement our response to your requests, as we continue to develop our compliance program to reflect the evolution of the law and our understanding of how it relates to our data practices.
 
Categories of PI of California Consumers that We Collect, Disclose, and Sell
 
We have disclosed the following categories PI of California consumers for a business purpose, consistent with the collection purposes set forth in the chart above, within the 12 months preceding the Effective Date:
 
 • Identifiers;
 • Personal records;
 • Commercial information;
 • Internet or other electronic network activity information;
 • Geolocation data;
 • Audio, electronic, visual, thermal, olfactory of similar information; and
 • Inferences drawn from PI to create a profile about a consumer.
The applicable sources, and purposes of the PI collected by us, and the categories of third parties to which we have disclosed it for business purposes, are set forth in the chart above. We do not believe that we have sold PI, except as discussed in the next section. We acknowledge that the data collection by some third party Cookies associated with our Services may be considered by some to be a “sale” under the broad language of the CCPA
 
Rights that California consumers have under the CCPA. California law grants consumers certain rights and imposes certain restrictions on particular business practices as set forth below.
 
Do Not Sell Right If you are a California consumer, you have the right to opt-out of the sale of your PI. The CCPA, however, defines “sale” in an unusual way, and with no guidance from the State of California as of the Effective Date as to how broadly the term should be interpreted, a number of differing reasonable interpretations are possible.
 
Some may argue that when certain third parties place Cookies on your device when you engage with our Sites, the PI collected by such Cookies constitutes a “sale” under the CCPA. We do not agree with this interpretation. However, pending a consensus as to what “sale” actually means under the CCPA, we are providing a way for California consumers to opt-out of future Cookie-based “sales” of their PI, by (i) enabling the Google Restricted Processing solution into our use of certain Google products, (ii) using the IAB Tech Lab “do not sell” signal with third parties that we work with that are participating in the IAB CCPA Compliance Framework, and (iii) disabling other third parties’ Cookies that are not covered by either (i) or (ii) above. The solutions referenced in (i) and (ii) each conveys to the recipient that PI can only be used for restricted purposes, such as providing us services, and cannot be sold by the recipient downstream. We make no guaranty as to how third parties will treat our Do Not Sell signals. In order for the Do Not Sell request to be honored by us as described above, you must make the request from each browser and each mobile device you use. To add our Do Not Sell signals to your browser or device, click on this Do Not Sell My Info link, which you can also access through the Privacy Rights Requests Center. In addition, you can learn more about how to exercise preferences regarding Cookies in our Cookie Preference Center and in the following additional sections of this Privacy Policy: the Cookies and Other Tracking Technologies section, and the Additional Privacy Rights and Choices; Managing Preferences section. We treat Do Not Sell requests in the context of digital advertising based on our evolving good faith interpretation of the law, and we intend to look to direction that may in the future be provided by the State of California to guide our understanding as to how the CCPA should be interpreted in this area.
 
We do not believe that sharing your information with certain third parties as part of our normal business operations constitutes a sale within the meaning of what most people would consider a sale to be. Even under a broad understanding of “sale,” we do not typically sell your PI, but from time to time, we may decide to share your information with certain trusted third parties so that they can contact you with offers that you might enjoy. Because of this possibility, we are also providing you a way to opt-out of the sharing of your information that might occur under such circumstances. To exercise your right, visit our Privacy Rights Requests Center and fill out the appropriate form or call us at 844-674-2442.
 
We do not knowingly sell the PI of children under the age of 16 without the authorization required by the CCPA.
 
Requests for Deletion and Right to Know. If you are a California consumer, you have the right to make the following requests, typically at no charge, up to twice every 12 months:
 
 • Deletion: the right to request deletion of your PI that we have collected about you, subject to certain exemptions, such as where the information is used to complete the transaction for which the PI was collected, provide a good or service that you have requested, perform a contract between you and us, detect security incidents, protect against malicious, deceptive, fraudulent or illegal activities, prosecute people responsible for malicious, deceptive, fraudulent or illegal activities, debug to identify and repair errors that impair existing intended functionality, comply with a legal obligation, enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us, or otherwise use your information internally, in a lawful manner that is compatible with the context in which you provided the information.
 • Right to Know (categories or specific information): the right to know what categories of PI we have collected about you in the preceding 12 months, including with regard to each of the categories of PI collected, the categories of sources from which the PI was collected, the business and/or commercial purpose(s) for the collection, disclosure and/or sale of your PI, and the categories of third parties with whom we have sold or disclosed for business purposes your PI. You also have the right to know what specific pieces of PI we have collected about you in the preceding 12 months and the right to request a copy of that information.
Submitting Requests and What You can Expect. You (or your authorized agent) can submit a deletion, or right to know, or Do Not Sell request online by visiting our Privacy Rights Requests Center and filling out the appropriate form. There you will find details on what is required to be verified and to make the request. You (or your authorized agent) can also submit your request by calling 844-674-2442, our CCPA dedicated toll-free line. If you are visiting one of our Stores, you will see a notice that also directs you to the Privacy Rights Requests Center and the CCPA dedicated toll-free line to make your request. If you are disabled and need reasonable accommodations, please let us know. Subject to us being able to verify you (and, if applicable your agent and his or her authority), so that we do not delete the wrong person’s information, or give access to PI to the wrong person or otherwise act upon the wrong person’s instructions, we will respond to your request in a secure manner through the protocols set up by our vendor OneTrust in our Privacy Rights Requests Center. We will notify you that we have received your deletion or right to know request within 10 days of receipt of your request. We will honor Do Not Sell requests, as more fully explained above, within 15 days after we receive such a request. For right to know and deletion requests, we will endeavor to respond within 45 days after receiving the request, but if we believe that in order to thoroughly and accurately respond to your request we need more time, we will notify you that we need an additional 45 days to process your request.
 
Incentives and "Non-Discrimination." The CCPA prohibits discrimination against California consumers for exercising their rights under the CCPA and imposes requirements on financial incentives, including loyalty programs, offered to California consumers related to their PI. Accordingly, we will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. However, we may charge a different price or rate, or offer a different level or quality of good or service, to the extent that doing so is reasonably related to the value of the applicable PI provided to us.
 
Currently, Forever 21 offers a loyalty program for the users of its Forever 21-branded credit cards. If you have a Forever 21-branded credit card, you receive points based on purchase activities, and you consent to our sending marketing communications to you, such as to provide you notice of special offers and activities available to cardholders. The program terms are available here. Your choice to participate in this loyalty program will not affect your right to submit right to know, deletion, or Do Not Sell requests under the CCPA, except that as long as you are a member of this loyalty program you must allow us to retain and use your PI to administer the program, which includes sending you marketing messages. We have determined that consumers knowingly electing to accept the program terms to receive the program benefits establishes that the value of the benefits is reasonably related to the value of the program PI and its use to us. Please note that participating in incentive programs such as this one is entirely optional. By submitting a Forever 21-branded credit card application you are affirmatively opting in to the program. You can opt-out of the program by closing your Forever 21-branded cards (thus terminating participation and forgoing the ongoing incentives). We may from time to time change the terms of this incentive program by posting notice, so be sure to check them regularly.
 
Shine the Light
 
We do not typically share PI about you with third parties for their direct marketing purposes, except where we offer you the ability to consent (either on an opt-in or opt-out basis), but we sometimes may. Where permitted by applicable law, if we elect to share your personal information (as defined by California’s “Shine The Light” law, California Civil Code Section 1798.83) with third parties for their direct marketing purposes without giving you the ability to consent to such sharing (such as may from time to time be the case with the issuer of our Forever 21-branded credit card(s)), the law allows you to, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of PI to third parties for their direct marketing purposes without your opportunity to consent. If this applies, you may obtain the categories of PI shared and the names and addresses of all third parties that received PI for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2020 will receive information about 2019 sharing activities). You may make one request per calendar year. To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California address for our response.
 
You may make this request by sending us an e-mail at eclipsecreations831.com. Any such request must include “Shine the Light Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code, and confirmation that you are a California resident. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address or mail address. Please allow up to 30 days for a response.
 
CA Minors Any California residents under the age of eighteen (18) who have registered to create an account to use the Services, and who post content on the Service, can request removal by contacting us as set forth in the Contact Us section, detailing where the content or information is posted and attesting that they posted it. We will then make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified to the extent required by applicable law. This removal process cannot ensure complete or comprehensive removal. For instance, third-parties may have republished or archived content by search engines and others that we do not control.

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